Course Policies

Please read and understand our course policies before enrolling. These outline the commitment, expectations, and support available to you.

Course Commitment & Expectations

Time Commitment

  • • Each course is designed to be completed within six months from your enrollment date.
  • • Plan for approximately 8-12 hours per week of study, including online materials, practical tasks, video preparation, and written work.
  • • Practical tasks (crematorium visits, funeral home visits for Funeral Celebrancy) should be completed within this timeframe.

Academic Integrity

  • • All submitted work must be your own. Plagiarism or unauthorized collaboration is not permitted.
  • • Video demonstrations must feature you conducting the ceremony or presenting the material.
  • • Written structure documents should reflect your understanding and planning.

Engagement & Communication

  • • Actively engage with course materials and assignments throughout your training.
  • • Respond to assessor feedback promptly and make revisions as guided.
  • • Contact our support team if you need clarification or assistance with any aspect of the course.

Assessment & Support

This is Not a Pass/Fail Course

Our approach is supportive and developmental. We work with you to ensure you develop the skills and knowledge needed to become a professional celebrant. Success is our shared goal.

How Assessment Works

  • 1 Submission: You submit your video demonstrations and written documentation according to the schedule provided.
  • 2 Assessment: Experienced assessors review your work against the professional standard required for your diploma.
  • 3 Detailed Feedback: You receive comprehensive feedback outlining strengths and areas for development or revision.
  • 4 Support & Revision: We work with you to understand the feedback and make any necessary improvements.
  • 5 Completion to Standard: We continue supporting you until we are confident you have completed to the required professional standard.

Full Learning Support

  • • Access to comprehensive online course materials and resources.
  • • Guidance from experienced celebrant trainers throughout your learning journey.
  • • Regular communication with assessors to clarify requirements and provide direction.
  • • Support in understanding feedback and planning improvements.
  • • Assistance to ensure you meet the professional standard by the end of your course.

Completion & Qualification

Achieving Your Diploma

Upon successful completion of your course, you will receive your accredited Level 3 Diploma from NOCN (Natech National Open College Network). This qualification demonstrates your professional competence and is recognized across the UK and internationally.

Your diploma qualifies you to practice as a professional celebrant in your chosen field (Funeral Celebrancy or Couples & Naming Ceremonies).

What Happens After Completion

  • • You'll receive your official diploma certificate from NOCN.
  • • Guidance on next steps, including starting your practice and joining professional networks.
  • • Access to resources for building your celebrant business.
  • • Information on continuing professional development opportunities.

Extensions & Withdrawals

Course Extensions

The standard course timeframe is six months. If you require additional time to complete your course:

  • Contact our support team to discuss your situation.
  • Extensions may be granted on a case-by-case basis.
  • Additional fees may apply for extended periods.
  • We will work with you to determine a realistic completion date.

No-Refund Policy

This is a digital course offering. Our no-refund policy is as follows:

  • Training Contract Required: You must download and sign the training contract before payment. The contract outlines the no-refund policy and becomes legally binding upon payment.
  • No refunds available: Once payment is received, no refunds are available under any circumstances.
  • 14-day cooling-off period does not apply: As this is a digital service, the consumer cooling-off period does not apply.
  • Training Extensions Available: Rather than refunds, we offer course time extensions to support your success and help you complete the training.
  • Contact Support: If you have questions about the no-refund policy or need to discuss your situation, please contact our support team.

Data, Privacy & Confidentiality

Your Personal Information

Your personal data is collected for course administration and assessment purposes only. We handle all information in accordance with GDPR and relevant data protection regulations.

Video Submissions

  • Videos you submit will be reviewed only by your assigned assessor(s).
  • Your videos are treated confidentially and used solely for assessment purposes.
  • Videos may be retained as part of your course record.

Feedback & Communication

  • Assessor feedback will be provided confidentially.
  • Communications regarding your progress will be sent securely to your registered email address.
  • You have the right to request access to your course records and feedback.

Questions About Our Policies?

If you have any questions about our course policies, expectations, or what to expect during your training, please get in touch with our support team. We're here to help.

Back to Home View Pricing & Enroll